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Tyler S.

Contributor Level

Total Points
81

1 Review by Tyler

  • Hulu

10/18/17

As much as I hate to hand out a 2 star rating to any kind of service I have no choice but to give it to Hulu. If it weren't for the quality of the content I'd give it a 1 star rating.

After the app was updated to the new interface I have experience an extreme amount of lost connections while viewing Hulu programs. My Roku TV is hard-wired to my router with a download speed of 120mbps which is plenty fast enough for anything I want to watch. All ethernet ports on the router produce the same result of dropped connections with Hulu, while all other apps (Sling, Netflix, Amazon, Plex) function flwlessly. Switching ports does not make anything better or worse. Currently I am 19 minutes in to an episode of one of your original programs and it's lost connection 10 times.

Secondly, the interface is quite beautiful, but ultimately it's hard to navigate. As a fan of windows 10 and the "Metro" interface I was excited to see this revision to the app, however this is somewhat difficult to navigate. By "somewhat" I mean it's terrible. Not sure how they can fix this since I'm not an interface expert, but it needs to be done.

The biggest problem is the connection issue. Resetting the TV and reinstalling the ap fresh has made no difference.

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