Tyler P.

I was attempting to purchase in-game currency for a game via USD. Eldorado acts as a middle man between players and sellers in
Order to facilitate trades. They have an account balance that acts as a bank account for trades to happen and I added to my
Balance using Ethereum as it appeared to be the easiest for me. I was unable to complete my purchase as all of the sellers on the
Site were unable to complete my request. I then asked for my account balance to be refunded to me either back to my crypto
Accounts or via a refund to my debit card. I was refused both for ridiculous reasons such as the price fluctuation of bitcoin, however
A card would have been fine to have the refund remitted to. The company still refused. The only way I was able to get a fraction of
My money back was to make a listing on the site for $10 and purchase it myself in order to allow myself to withdraw my money. In
The end I sent them $175+$10 and will receive back approximately $175 back as they have taken the other $5 hostage as a fee for
Selling and transferring the money out of my account. I understand that this isn't a large loss, however the amount of loss would be
Much larger had the amount added to the account initially was much more. They charge a 5% seller fee which was deducted and
Then ~$9 to transfer $184.50 (gross, fees have not been remove from this number except the 5% seller fee) in bitcoin out of the
Account.