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Tyler P.

  • 1 Review
  • 0 Helpful Votes
  • 0 Thank Yous

Experience: Clothing & Fashion, Shopping, Computers & Technology

Member since July 2020

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1 Review by Tyler

Every time I try to buy of it there site it tells me they dont have the product after I pay for it instead of before and I have a kid with anxiety that needs these and we can't buy them for him
LightInTheBox F. – MiniInTheBox Rep
Dear customer,

We sincerely apologize for the problem.

Please understand that your product is not a stockage and need to be processed from beginning when the order is placed.

When you placed this order, we asked our suppliers to make new product for you but they found the materials for processing were out of stock either. We took several days to try to source the same product from other suppliers but failed. So finally, we had to cancel your order and arrange a full refund to you.

We apologize again for the inconvenience caused. Please be assured that we will take your feedback seriously. We will try our best to avoid the same problem happens again.

Thank you for your understanding in advance.

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