First time zazzle and never again.
I had ordered bathmats a week and a half ago from zazzle and the estimated delivery date was 8/17-8/19.
I checked my order status on the 18th thinking they should have been in by now. Instead it said they were in the process of making them! I figured they would ship it by the next day so I didn't call.
Come the 19th, they STILL haven't made them yet. I have a house showing tomorrow and my interior designer and I planned to have those bathmats in by the end of this week. Now I'm stuck scrambling to find nautical bathmats before I start showing the house to potential buyers.
I then called and all they could do was just expedite the order as much as they could. They honestly should have just given these mats to me for free.
Just awful. Won't be buying house decor from zazzle again. I recommend just buying decor from amazon.
Hello Tyler,
I’m so sorry to hear about the delay in your order. That’s definitely not the kind of customer experience we strive for and I would love the opportunity to make this right. I’ll be reaching out to you directly via email.
I look forward to assisting you further!
Thank you,
Terri