Tyler F.

I ordered food using the Foodler app and the food did not arrive.

I contacted them and they said the restaurant closed and they would reach out to the restaurant the next day, then follow up with me after. Foodler support did not reach out to me all day and when I e-mailed them, they said the restaurant left the food outside, infront of my apartment building door.

Foodler said I had to contact the restaurant myself.

Other food apps such as Uber eats, would never charge a customer for food not arrived. Food being left outside infront of a building, on the floor, with no contact to the customer is very poor service.