They will give you the run around. They will send you a email saying your order is messed up somehow and ask for a reply to refund or you wait for your right order. If you write back you won't get a response back. If you try to call them on one of the two numbers they have listed on their website one will just say call rejected and you will get a text from them saying the phone is down for maintenance and you just need to email them, the other number will just ring regardless of how long you wait. I waited 45 mins of nothing but the phone ringing.