We're sorry you feel that way about our site! It looks like you signed up with us after an online purchase on 12/30. You were offered a 7-day free trial and $10 cash back. The monthly membership fee is stated directly above where users enter their credit card information at sign up. It is also reiterated in our terms of use, which further explain that if a member chooses to use our service past the trial period, he or she will be subject to the $12.97 fee. The terms of use must be agreed to before successfully signing up for an account and they are also included in the welcome email each member receives directly after registering. If you have any further questions or concerns, feel free to contact us at help@freeshipping.com. Thank you!
Sincerely,
The FreeShipping.com Team
Tyeson Has Earned 9 Votes
Tyeson C.'s review of FreeShipping earned 9 Very Helpful votes
Hi Tyeson,
We're sorry you feel that way about our site! It looks like you signed up with us after an online purchase on 12/30. You were offered a 7-day free trial and $10 cash back. The monthly membership fee is stated directly above where users enter their credit card information at sign up. It is also reiterated in our terms of use, which further explain that if a member chooses to use our service past the trial period, he or she will be subject to the $12.97 fee. The terms of use must be agreed to before successfully signing up for an account and they are also included in the welcome email each member receives directly after registering. If you have any further questions or concerns, feel free to contact us at help@freeshipping.com. Thank you!
Sincerely,
The FreeShipping.com Team