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Ty E.

Contributor Level

Total Points
84

1 Review by Ty

  • Roommates.com

10/5/16

It's pretty much a pay to message people site. I like the concept, but you really shouldn't even let people sign up without making them subscribe. They're using a hook technique that makes you think you can do something, somewhat teasing it (such as getting a message or viewing other's images), and wont let you until you pay money. Show you what you want, but won't let you use it unless you pay; pretty cheap tactic. Also, who's signing up for a subscription to find a roommate? That's something you do once, not for months at a time.

Besides the sites lack of any real use, the user interface it pretty bad overall. It looks like a pretty dated site and a lot of UI elements are handled incorrectly (i. E. the tabs above "Your Matches" don't look clickable). Strictly from a UI and UX standpoint, the site is pretty bad as well (you not supposed to use pop us for all of your messages).

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Customer-Support -. – Roommates.com Rep

Hello,

Thank you for your suggestions. We will definitely take them into consideration for future site improvements.

You can always send out messages to other members for free and include your contact information in them if you would like. You can also put your contact information in the comments section of your profile. There are a couple of different options on how to use the site depending on your financial situation, with or without a membership both have advantages.

If you want to give us another try we would be happy to give you some helpful tips on how to utilize the size, just contact us at support@roommates.com.

Roommates.com Customer Support​​​​

Ty Has Earned 4 Votes

Ty E.'s review of Roommates.com earned 4 Very Helpful votes

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