Twan W.

Aliexpress provides poor customer service, and the dispute department is always working dictatorial, without knowledge and
Experience works like Lame Duck. Just keeping you more in trouble, puts you waiting for nothing.
They can copy-paste, totally worthless. Gives full confidence for cheater sellers and provides more pain for customers. Even I
Am a 3times diamond member of Aliexpress (who cares about it), but in the last period, the situation becomes more painful
And unacceptable. For a single issue, I just contacted six times with the customer service within two months, which one is
Not bringing any solution.
(this was about disappeared WebMoney keeper payment method) But today, I just opened a dispute about un-trackable,
Unregistered, and stationary shipment. I get confirm from responsible post service there is no registered shipment with that
Trace code. Even the parcel seems in the Aliexpress tracking system still at a Chinese warehouse for the last three weeks
Without any movement. But the dispute department gives a decision within 5 minutes for that I need to wait ten days more.
Because of customer protection time! Which kind of amateur can provide this kind decision, for undispatched and three
Weeks delayed a parcel? Aliexpress gave enough reason to leave this shopping platform immediately. And ist pretty clear
Aliexpress will bring his end soon with this dictatorial and careless attitude.
And you never have access to the upper department to increase your complaint. Thay are convicting you with the useless
Service staff, and never possible to announce your real problems.
If you want to be neurotic sick, The Aliexpress is an excellent way to do that. Aliexpress is the most top company about the
Ruin of their confidence, which I recently witnessed.