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T W.

Conyers, GA

Contributor Level

Total Points
82

1 Review by T

  • Office Depot

9/3/21

After 5 times with customer service and 3 missed delivery dates, I am still waiting on a refund, which took 2 weeks to process, and am told it will take 2 more weeks for it to arrive in my account. Each customer service agent I spoke with either blamed the courier, the weather, or bank. Office Depot took no responsibility for any of these issues. I will never recommend delivery of any products from Office Depot. If you have an issue, you'll just have to deal with it.

Tip for consumers:
I would have picked up the item, had I known that the delivery service timelines were not guaranteed.

Products used:
furniture

Service
Value
Shipping
Returns
Quality

T Has Earned 2 Votes

T W.'s review of Office Depot earned 2 Very Helpful votes

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