We got Mint because we recently retired and want to track our expenses. Unfortunately, Mint's reports duplicated a lot of transactions, especially from Visa cards issued by Chase bank. Consequently, Mint told us for the better part of a year we were spending a lot more than we actually were. It was scary.
Mint's only support is via chat with semi-literate people using fake names in heaven knows what country. All they are interested in doing is making excuses. They have no desire to learn what's wrong with the system or fix it. There are ways to fix the errors, but Mint is so buggy that this takes a long time, especially if you have let the mess build up for a while. Reluctantly, we're going to have to go back to Excel to track our expenses.