The WORST online shopping experience I have ever had. Do NOT bother with this site. I have been waiting well over a month for my purchase. I have contacted the website's customer service e-mail TWICE and have not gotten a reply. Tried contacting the "Online Help" chat... NOT helpful. Told me to track the purchase and ignored anything else I had to say. Absolute GARBAGE.
Sorry for the late response, hope your problem was solved already. For further issues, you may contact Customer Service in SHEIN app, or simply click https://www.shein.com/robot?page=navigationBar. We'd be happy to assist you! Thank you and have a nice day!