t t.

Extremely infuriated by the incompetence and lack of customer consideration of one, Anthony D Wilson, Financial Center Manager at the 1450 Western Ave branch Albany NY.

I went in with CORRECT commit number to have insurance check endorsed at the branch. Anthony D Wilson wrote ONE of the 8 digit of that commit number wrong and took himself off into wild goose chase for next 45min.

When everything was done, I asked him what took so long? And he answered "YOU gave me A WRONG commit number", in very condescending tone.

I asked him what the correct number was, and he showed me the EXACT NUMBER I came in with, which I gave him verbally as well as visually.

When Anthony realized that He made a mistake from the beginning, all he said was "oh, it's on me" and that was it.

NO APOLOGIES. And he just walked a way. When I started to complain that I got stuck in the branch for 45 min. On the business that should have taken less than 5 min, BECAUSE of Anthony's mistake, he tried to make me go out the building by saying "your complaining will be another 5 min" in VERY confrontational attitude.

NOT HAPPY.

1) online purchase history is no longer accesible
2) reported problem, but it still is not addressed
3) took 3 emails to even get a response from support
4) the order tracking number finally provided by the support turn out to be INVALID

I still don't know what happened to my order, and contacting support has not helped at all.

Didn't used have this kind of problem, but I am HIGHLY disappointed by Zazzle.

Won't recommend.