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Do NOT book with this agency! My flight on Air Canada changed and JustFly never notified me. They will do nothing for me and the 5 other people I am traveling with. We were rescheduled to land at an airport that is further away from our home than the connecting airport is. We will have to incur overnight hotel costs and a cost to rent a minivan to drive 5-hours home the next day. I will never use this agency again and will never recommend them. Also, the hold time is very long and the representatives on the phone are very difficult to understand.
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Do not buy any thing from this company even if it is free. Useless agent, useless managers and...
I will never use Justfly again, this is the worst airline ever. No customer service at all. I...
Good day,
Unfortunately, the information you provided does not allow us to review your booking, could you please provide a booking number so that we may investigate your file?
We will be happy to investigate once we hear back from you; until then, there is no further action we can provide.
We apologize for any inconvenience you may have experienced.
Kind Regards,
JustFly Team