WE ORDERED A KING SIZE MATTRESS ON SUNDAY, ADVISED BY EMAIL OUR ORDER AND PROMPLY THE SAME DAY HAD ANOTHER EMAIL SAYING THE MATTRESS WAS ON ITS WAY, HAD A CALL FROM THE DRIVER THE DAY BEFORE TELLING US OF THE TIME SLOT, ALL DELIVERED ON TIME, NO DAMAGE, GOOD QUALITY, OVERALL EXCELLENT SERVICE. THE COMPANY IS CORRECT THAT YOU GET NEGATIVE REVIEWS ON THE SITE WHEN THINGS ARE WRONG AND WHEN THEY HAVE HAD GOOD SERVICE PEOPLE TEND NOT TO WRITE A POSITIVE REVIEW. OUR PERSONAL EXPERIENCE WITH THIS COMPANY WAS FANTASTIC, WE ARE HAPPY WITH OUR MATTRESS EXCELLENT QUALITY, AND I WOULD NOT THINK TWICE ABOUT ORDERING FROM THIS COMPANY AGAIN. WELL DONE BED.CO.UK ON A DESERVED PRAISE ON YOUR PRODUCT AND ALSO YOUR DELIVERY STAFF.