Trudye W.

Several Associates of the Hosting staff have been very participatory in exchanging useful information. I used to dread calling their staff as I never understood what they were talking about. Now I enjoy interacting with them. Being able to share screenshots with them is very beneficial also. Huge shout out to Eugene P.

I had to return a Patio Table Umbrella. I'm thankful for the fact that Overstock.com accepted my return several days after the grace day return period and for that I would rate them a 4-Star. The box was somewhat heavier than I'd expected, but I managed with not much strife. The difficult part came when trying to set the umbrella upright. The "Abba Patio Solar Powered Aluminum Rectangular LED Light Tilt Umbrella" was too hard for a 5'3" female to hoist up because it's top-heavy. I was able to assemble it, but trying to get the pole in the hole of my table almost caused me to tumble over several times. It's of no use if it can't be set up safely or dismantled by one person. Based on my frustration and inability to see the umbrella fully set up is why I rated the product a 2-Star. The manufacturer may want to address this issue on the labeling of the product as it's a huge selling factor.

I've now become more cognizant checking prices against other competitors prior to making online purchases. It's a double edge sword - support long-standing companies or shop for lower pricing on Amazon. I have a love/hate relationship with Amazon. I hate the fact that I love shopping with them.

I've been in this field of work for about 15 months.To have access to this support group has been a blessing! I'm learning additional information as I'm now starting to understand some of what I considered the 'backend" of the website world. The patience and commitment to breaking it down into "non-Geek" speak have been a big help. Shout-out to Ken K. And James M.! I trust the WPMU DEV operation.