This company is really awesome as we have bought pet food and products from them for several years. We recently returned an auto ship delivery of dog food and Chewy inquired as to the reason for the return. We explained that our dog recently passed away and they were very courteous and understanding and they took the product back without an issue.
Three days later, a large bouquet of flowers showed up at our house with a note from Chewy with condolences of our dogs passing. FIRST CLASS OPERATION! I will never buy pet food from another place again.