Trudi E.

I signed up for the 3 day trial and after downloading realised the product was not as advertised to what I required and tried to cancel my membership. I believe they intentionally ignored my 5 messages in this 3 day period then took $78 from my credit card on day 3. I finally got an email response saying too late to cancel and try this but their instructions took me to a page with no information about my subscription. I contacted PayPal and they immediately refunded my money without contacting Wondershare so I would say they are flagged as being dodgy.

Gee they are good! I thought I had asked enough questions and searched online for reviews (obviously fake ones) Took my money, then said they needed more $$ to find out the information I needed as the email address had a firewall. Obviously I knew that, as it's why I hired them in the first place! They have not responded to my request for a refund and have blocked my email address from their website.