Troy S.

I made a reservation thru them, and got a confirmation. Bought event tickets, transportation, spent a lot of money. Only to find out the hotel had been booked solid for months. By that point the nearest hotels were many miles from my destination.

I am STILL fighting with them for a refund. They apparently charged my card after I told them there were no rooms. They kept assuring me that the reservation would show up in the hotel computer shortly. Of course, no rooms. Still havent' refunded me - and they are trying to tell me their "service" fee is non-refundable. This is how they make money - overbooking/selling non-existent rooms, then ripping people off for the service fee. I'm telling everyone to stay away from them.

Troy Stone