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Troy P.

Contributor Level

Total Points
88

1 Review by Troy

  • GoKartsUSA

7/11/15

Like the title says, hopefully you are reading the mounds of horrible reviews BEFORE ordering from this company.
When I ordered, the site said the bike was in stock. I placed the order and the status stuck at "ready for shipment" for a week. Then after I sent an email asking for a status update the status magically changed to "shipped". Well then, 2 WEEKS after it "shipped" and after repeated tries to contact someone there I finally got someone to reply (probably because I threatened to cancel the order and report to BBB) and low and behold the send me a tracking # and sure enough it shipped that day, 2 weeks after they said it shipped.
You can't call anyone because the line is always busy, they won't reply to their help ticket system. And they just downright lie.
There are plenty of other places to order from, stay away from this one!
I'm sure someone from this so called company will reply with some BS excuse and probably throw in some more lies as well.

Troy

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Jordan T. – GoKartsUSA Rep

We are sorry for the delay in shipping. We know that customers are always anxious to get their order. Most large vehicles can be shipped in about 7-10 days. Sometimes, it can take up to 14 days or more. Sorry Troy, it took a bit longer than usual. Im sure by now, you are finally having some fun

Troy Has Earned 8 Votes

Troy P.'s review of GoKartsUSA earned 8 Very Helpful votes

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