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Troy H.

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1

1 Review by Troy

DHgate

  • DHgate

“No good”
1/16/17

My order never came I had order a phone on December 12 an it said it was supposed to come with in 20 days an now its pass 20 days an I'm Wait ing for my order

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Thank you
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DHgate C. – DHgate Rep

Hi Troy,

We are sorry to hear about your experience. We tracked this order and it is still in transit and the shipping information has not been changed yet. We found here and it's great to know that you have already filed an After-sale dispute. You did the best thing in getting a resolution on this issue. Our team is currently arbitrating the case and is finding out why the item wasn't delivered. Please check both your personal and DHgate inbox as you will surely be contacted once a decision has been made by the analyst in charge for this dispute.

Please do not hesitate to contact us through the following link if you have any questions: http://www.dhgate.com/contact/contactUs.do?from=nav_menu&ntalker=1 or send an email to customer-support@dhgate.com.

Regards,
Sil
Customer Service Center
DHgate.com

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