- Browse Businesses
- Guides
- Beauty & Fashion
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Discussions
- Backed by the National Science Foundation
- Sign up
- Log in
They tell you Free Shipping an will be there in 4-5 days max. What they don't tell you is that they use a system called Fedex SmartPost which is a relation with USPS. So for instance, my package shipped with Fedex then I waited 3 days with no email or anything besides my first confirmation of purchase. Then I got a text from Fedex (only because I signed up for the alerts that day after waiting and SEEING my package arrive and THEN LEAVE my city on the app) saying it would be another 3-4 days because the they delivered my package to USPS and once they have my package they no longer have responsibility over it an they're job is done. So long story short I'm on day 7 now an it says it should be here tomorrow but I'm not holding my breath. Spend your hard earned $ elsewhere
Triston hasn’t received any votes.
Triston hasn’t received any thanks yous.
Triston doesn’t have any fans yet.
Triston isn’t following anybody yet.
Empty.
Hello Triston, thank you for your feedback! I am very sorry that you didn't receive the package as you expected. Our number one concern is customer satisfaction. Your order was placed late on 3/8/2019. All package are not shipped until the next following business day. The free shipping code that was entered was for 3-7 business days stand ground. Because the package was not picked until Monday, the package didn't begin to move until then. The weekends are not considered to be a business days. The package is scheduled to arrive to you today 3/16/2019. Once again, I apologize for any frustration this may have caused you. Sincerely, Julian