We’re in this together! Stay safe with our COVID-19 guide

View
×
tristana25

All's Gravy ..

Worcestershire

Contributor Level

Total Points
80

1 Review by All's Gravy

9/28/21

My wife received the flowers late Friday morning. An hour later I had contacted customer services with photo, of rotten blooms, recipient name and postcode. After denials that they couldn't [read, wouldn't] find a reference to the order and even suggested I had made it up (got it wrong) It has taken until Tuesday for them to acknowledge the poor quality of their product. But more importantly the "care" they boast about on their website, doesn't apply to flowers or customer services. A sort of half-apology today is not good enough. Covid is no longer any excuse I'm afraid.

I wouldn't put my trust in bunches for a special or important floral message, even when given ample opportunity to put things right; they chose the dispute avenue over an apology.

Tip for consumers:
Look elsewhere. My experience especially customer service, suggests their reviews are not all genuine.

Products used:
Flowers

Service
Quality

All's Gravy hasn’t received any votes.

All's Gravy hasn’t received any thanks yous.

All's Gravy doesn’t have any fans yet.

All's Gravy isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

rasaw
Rasa W. reviewed Bunches
3/27/21

The flowers were ordered to me by my elderly mum (order placed by my stepdaughter). Delivered...

winnyp1
Winny P. reviewed Bunches
3/14/21

The flowers look pretty on the website but when they arrive they are disappointing and half the size