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I've been waiting almost a month for an order I placed. It's been cancelled once by them and reorderd by me. It's shown shipped for over a week now but UPS still hasn't picked it up. Do not buy from this company! Literally the worst service ever. When I call and complain they offer me a $25 gift certificate with THEM! LIKE I EVER WANT TO GO THROUGH THIS AGAIN. DO NOT USE THIS COMPANY!
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DON'T BUY FROM THEM, PARTS ARE NO GOOD, RUTURNS ARE NOT ALLOWED. IF YOU ASK FOR A RETURN A...
Dear Tripp,
We are extremely sorry to know about the negative experience you had and would like to fix this issue as soon as possible.
We would appreciate an opportunity to look deeper into the issue and facilitate the resolution process for you. CARiD team is doing its best to provide each client with top-notch customer service during these challenging times for our country and the whole world.
Please, email me directly at mila.pa@carid.com with your order details and I will assist you further as well as offer compensation for the inconveniences caused.
Looking forward to your response!
Sincerely,
Consumer Relations Department at CARiD.com.