Triona H.

I am so flippin' sick yet another "lost" package, and then trying to wade through UPS's awful robot call center... time and time again. Just getting to a CSR is ridiculous. They repeatedly fail to deliver packages. I live in a secluded, rural area - no one is stealing them, unless it's a daytime possum. I receive a "delivered" notification, but as always, nothing is there. Then I get to go through their lengthy "investigation" period, in which I always have to have a new package sent out. Thus, what was supposed to be 2-day delivery? Yeah, more like two weeks. C'mon UPS get it together. Carrier pigeon would be more practical. If I could request USPS, I would every time. F-