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Placed a $ 2800 order for wheels and tires. It's been a month and I keep getting the runaround on details. They've told me for 3 weeks now that they'd ship in 24-48 hours! And I was informed today after almost a month of waiting that I can't even cancel my order at this rim nor can I return my order. Long story short, terrible customer service, terrible company. I feel like I'm being scammed in every way shape and form! Please do not order from these clowns.
Trinton J.'s review of CARiD earned 10 Very Helpful votes
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DON'T BUY FROM THEM, PARTS ARE NO GOOD, RUTURNS ARE NOT ALLOWED. IF YOU ASK FOR A RETURN A...
Dear Trinton,
Thank you for your review. Please, accept our sincerest apologies for the complications with shipping you have recently encountered.
We would sincerely like to learn more about the issue and make things right!
Unfortunately, i was unable to locate your order in the system. Please, email me at chester.ha@carid.com with your order number, so i can check what is the reason of the delay and resolve the issue as well as offer compensation for the inconvenience.
Looking forward to your reply!