Trina L.

My father waited 2 months to get surgery. When it was 2 days before his surgery the Kaiser receptionist calls him to let him know they have to pick another date. No explanation why, just another date. When he asked what date, she said that she didnt have the schedule for the exact date. She would need to call him back. He had waited patiently for 2 months for this surgery, to get polyps out of his nose so he can smell and taste. Its been 2 weeks no calls yet when he will have surgery. They dont care.

The worst customer service, they would rather argue why they cant send the product than send it. For a company that doesnt know what day your item will arrive for shipping is not a professional company. Dont waste your time