Rude, unprofessional, not worth the headache...
All items on site is "made to order" at an office in China, this is why it takes so long. I attempted to cancel my dresses because it was taking way too long for the shipment and customer service kept refusing to cancel and insisted they still ship it to me. This back and forth went on for 2 weeks and there was no reasoning with them.
They are horrible, horrible! Don't waste your time!