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I went on the chat 3 times and every time they helped me! :)
I tried to get a refund for a movie I had purchased for the wrong time. I thought it went through but both charges were on my credit card, so I contacted them. I was on a chat hold for almost an hour (twice) and then days later I finally got someone and could not get the refund. I will never purchase tickets from them again. I also tried to use a $5 coupon, followed all the instructions accurately, and it would not go through.
I suggest people switch to Starpass. I tried them and have had no problems.
Tricia F.'s review of Fandango earned 4 Very Helpful votes
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Empty.
Good except I feel like the website sales never apply to anything I choose
