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Trey L.

Contributor Level

Total Points
83

1 Review by Trey

  • Justfly.com

12/23/16

Sent us no information on the flight, nothing from the airline. When we arrived 2 hours early for the flight were told we had to check in 3 hours before. No indication of that before. We've flown all over the world and never had that rule. We actually tried to check in online, but the airline site wouldn't allow us.

Justfly and airline (aero mexico) would have charged over 600 PER TICKET in change fees and 'no show' fee though we were there 2 hours earlier and TRIED to check in many hours before. More the than cost of the tickets (500 each).

Didn't matter, there were no other flights available for nearly a week. We ate the price of the tickets and lost our vacation to Panama.

THe agents at both Justfly and the airline were also extremely rude and unhelpful. NEVER AGAIN

DO NOT USE JUSTFLY (or Aero Mexico).

Trey Has Earned 3 Votes

Trey L.'s review of Justfly.com earned 3 Very Helpful votes

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