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Trevor K.

Contributor Level

Total Points
82

1 Review by Trevor

  • YellowPages.ca

8/6/19

My company has been using Yellow Pages for two years now and every year they get worse. I paid them to build me a website, they did not optimize it. Better yet they told me it would be an addition cost to optimize it even though I am still paying a monthly website management and service fee. They also like to randomly increase pricing due to "inflation". Twice this year I have had random "extra's" billed to me, when you call the customer service to get an explanation they are incapable of giving you one and when you ask for a manager they are always conveniently "gone for the day". Most recently I found my bill was $140 plus change over the usual amount and when I called to ask why they told me it was the new billing system charging me to make up for a discount I got back in October 2018. Of course the manager yet again had left the building.

Trevor Has Earned 2 Votes

Trevor K.'s review of YellowPages.ca earned 2 Very Helpful votes

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