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PayPal does not protect the consumer, I had a case where I was advised by my local Trading Standards dept that the seller does not have a leg to stand on as the product was not as described on their website. The seller admitted that the description was wrong, but PayPal ruled in favour of the seller as they reckoned that it was not substantially different to the advertised product without even checking with me how this difference affects the use of the product. PayPal also said they would send a transcript of their conversation with me so I could forward onto Trading Standards, that was over a month ago and still no sign of it.
Tip for consumers:
That the dimensions on the website are not correct with the actual product dimensions.
Products used:
Bathroom shower glass
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