There is a huge lack of customer service options. I wanted to unsubscribe 3 months ago but the reoccurring charges kept coming back up on my bank account. I know I already unsubscribe and followed their directions specifically but I just got charged again today. There is no customer service number, or at least, it is extremely difficult to find. You have to fill out a request form and then wait for someone to get back to you. It's far too expensive of a service to begin with, and with their significant lack of customer service, I would never recommend getting this.