Trenton T.

We had an issues within the program with broking links within the program where students could not access the needed curriculum to complete their work. The last issue took nine days to resolve or get a response from Edgenuity. This is unacceptable for students and teachers who are working on deadlines. Another issue we had with broken links or a program issue that would not allow students to advance did not get a finalized response of having the issue fixed. When dealing with curriculum and pacing for student education, time is a valuable commodity and any delays that take over 48 hours is a failure to the students and educational program that is being served.