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Trent G.

  • 1 Review
  • 2 Helpful Votes
  • 0 Thank Yous

Experience: Autos & Vehicles

Member since April 2019

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1 Review by Trent

4/1/19
I too wish I had read these reviews prior to placing my order. If you need anything in any type of a hurry, stay FAR AWAY from CARiD. I received a standard 7-10 business day "estimate" on when my product would actually ship out. On the 10th day (Friday) I reached out, but nobody could confirm if it would actually ship when it was supposed to. Monday comes and I receive a "Delay Notice", they're going to need another 7 business days to ship my order. They knew that Monday morning, but couldn't communicate that on Friday afternoon,,,,, BS! In the day and age of express delivery, why wait for a company that will take at least a month before you receive your item? On top of that, customer service is absolutely non-existent. Never again!
caridc
Carid C. – CARiD Rep
Dear Trent,

Please accept my apologies the shipping delay. Please allow me an opportunity to check everything for you and rush the shipment or offer a compensation to you. I will need to know your order number. Please send it to alison.rh@carid.com.

Thank you!

Sincerely,
Consumer Relations Team at CARID.com

Trent Has Earned 2 Votes

Trent G.'s review of CARiD earned 2 Very Helpful votes

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