Travis S.

Had an issue with the website freezing up/crashing, which resulted in a double order and double charge to my credit card. Uber eats would not do anything other than offer a $25 credit towards future orders. So I am out a $121 extra. I would avoid using this company and try doordash Instead Uber Eats literally doesn't care about their customers.

Went online to do the chat with them because we had to adjust our flight and rental car. Adjusting the flight was no problem as it was through Southwest Airlines. When the Priceline rep first thought I said I wanted to extend my rental car he was going to be fine with it. When I said I needed to cut it short by three days he said I would be charged the entire amount of one week Wether I return early or not. I gave him a chance to change his mind, he still said no too bad that's our policy. When I told him I would never use them again he said sorry you feel that way good night and hung up. Clearly, they have gotten so big, they have forgotten where they came from and what customer service is all about. The joke is it's going to cost them Way more when people read all the terrible reviews and we never use them again. Greed is always the demise.