Travis L.

Maryland, United States

Travis's Profile

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UIS Australia

Immigration

“Started out great, but has gone downhill”

1/17/22

Currently still in the process of acquiring my work visa through UIS. I've already paid roughly 5,000 usd. In the beginning everything was ok and they seemed to keep in decent contact. But after a while, I would get strange automated messages when I would attempt to call them and could never get through. And when I did manage to get through I would get disconnected after being on hold for so long. I seem to have multiple people assigned to my case and their email responses to my questions are sporadic and sometimes take a few days, even for quick simple questions. This visa is a very urgent matter for me and I don't feel like they are taking it seriously. Incase UIS views this, my name is Travis Landmesser and case number *******

Tip for consumers:
Honestly I would look elsewhere to get assistance with a visa

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Thank you

UIS A. – UIS Australia Rep Over a year old

Dear Travis,

Thank you for sharing your feedback with us.

Looking into your case, an agent from our immigration department (Ms. Leblanc) has been corresponding with you over the past few days regarding documents for your visa application.
However, we would be happy to receive more clarification about your experience with us to help resolve any issues.
Would you kindly reach out to support@uisaustralia.com, or let us know when would be a good time to reach you?

Regards,

UIS Australia