Tran M.

This website is a scam. It makes it hard for sellers to want to sell their tickets. DO NOT EVER USE THIS WEBSITE. I made a listing to sell tickets to a concert and ended up selling it to someone else in person instead. Then all of a sudden I was charged $64 from Stubhub for not "delivering tickets" because Stubhub said that they had to cover the charges for the customer that bought my tickets on their website. WHAT? ALL they had to do was to give whoever that bought my tickets online a REFUND. I used the website with the intension of advertising my ticket not having to actually sell it if i find better deals elsewhere. I did not know that I'd be charged if I did not want to sell them anymore. When I called customer service, they were unhelpful and kept on referring me to the terms & policies section online. Who WOULD hae the time to read sections and sections of rules when they want to simply sell the tickets. The policies are hidden and unclear and you'll randomly be charged. THIS WEBSITE WILL make your life harder. I want a refund because this is absurd.