Trakeya J.

If there could be less than 1 star that is what they would have.
I had placed 3 orders with this company and the first order was great, I'm guessing being a new customer they wanted to impress, the next 2 orders were very poor quality and returned for refund. They received the return October 3 and I still to this day have not received my refund. I have sent multiple emails with including tracking number because when I informed them they were getting sent back, I was told they would be on the lookout for them but they had already been there and I have called over 50 times, ONCE they answered the phone and I was told "they are probably sitting in a basket on the desk to be processed" and at that point they had already had them back for 2 weeks. I finally contacted the BBB to file a complaint and that was 11-23-20 and they have not responded to the complaint or issued a refund so I contacted the BBB again through email and asked them to re-contact the company.