Tracy w.

See my previous review on 5/5/17

So it is now 5/18... and with three emails from three different service reps promising to send me the return label... I have yet to receive them.

Below was the last email sent to me... I find it hilarious and that each email reminded me to click "the link to view and print"! I would! If they would just send me the link! Mind you, I doubted myself thinking the email could be somehow in the junk mail folder or am I just not tech savvy that I missed the link somehow... nope. Not in any folders and absolute not link for me to press to "view and print". I also work in the service industry for many years and completing the request for a return label should not take this long and so many attempts... unless they were taught not to or stall until the customers give up.

Stephon S. (zulily)
May 15,14:13 EDT

Hello Tracy,

Thank you for contacting zulily.

I'm happy to process you a return label. Please remember to click on the link to "view & print" your label.

Feel free to reach out anytime! We're always available to answer any additional questions you may have. Call *******615 or email *******@zulily.com anytime.

Have a great day!

Stephon S.
ZSR - zulily Service Representative
5am to 8pm Pacific (M-F)
6am to 6pm Pacific (Sat-Sun)