I have been waiting for my wedding programs for almost a MONTH! I also ordered my wedding invitations from Zazzle as well as a few other products. I was pleased with them and the customer service but surprised at the lack of communication on my most recent order. I waited for 30 minutes for a Customer Service Rep to tell me that they recently moved warehouses. Why don't you just post the on your website and let people know you are working with a delay so you don't accept more orders and make customers even more mad? I have read through the threads and as a fellow bride this last minute stress is the WORST!
Hello Tracy,
We sincerely apologize for the delay and unsatisfied experience on your most recent Zazzle order. I will be personally looking into this and will contact you via e-mail today.
Thank you,
Christine