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So I reached out to Worthy several years ago in attempt to sell my wedding set, but it just didn't seem worth it at the time. Fast forward 2 years & I decided to take a leap of faith since * came back with a much more promising $ range for my pieces - (appraisal for $23k) but worthy said I should be able to get 8500-10,000. I decided to set a reserve price so that I could incorporate Worthy's commission. I had been offered close to $9000 locally but thought I'd try for a little more since I was planning on using the $ for an anniversary ring & a home project. The communication & process to get the auction started was really great! The auction was set for 5 days & that's when the torture began. I got 1 bid $6050 ish & thought ok let's give it some more time. As each day passed, NOTHING! I finally called * and she reassured me this was normal and most of the bids come in on the last day, towards the end ( I compared it to ebay so felt better). Worthy called me a few hours before the end of the auction & suggested I lower the reserve a bit as it supposedly alerts watchers. I agreed to lower it buy 200 only. The auction ended at $6365, AFTER ALL THAT?! To be offered LESS than my local pawn shop/diamond buyers- mind blown! I think their slogan says they get you up to 2x your local offer what a joke! Granted, I know my diamond shape isn't currently "on trend" but it's IGA certified IF Cushion.
Now, after reading all of the bad reviews I'm hoping my ring makes it back to me without any issues. I will probably take it to a local diamond shop to have it checked over once I get it and make sure everything matches the certificate & they didn't damage it etc. During my auction, I was also trying to keep track of their "recently sold" items & so many were comparable to mine & mine was actually graded better. I guess the only thing I can do is continue to share my review on Reddit, Instagram and Facebook etc. just so people know what to prepare themselves for. In my case it was complete disappointment and a waste of time! Sadly I do not recommend. I'll head back to my local broker.
*Personal information redacted by admin
Tip for consumers:
You won’t get what they tell you!
* Worthy attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
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Hello Tracy,
At Worthy, our number one desire is to provide a 5-Star Experience for every seller who decides to utilize the unique services we provide to help sell their jewelry. Therefore, when we read of an experience that fell short of this, we certainly want to do what we can to address what happened and understand it better to work on improving future interactions with sellers. Most importantly, if we are able, we want to make it right.
We do apologize if your Auction on our platform has not yielded the outcome you expected and hoped for. Unfortunately, this happens sometimes if the buyers bidding aren't looking for that type of item that time of year and during the current economy as it is. Your piece certainly is what Rachel said it is as far as an internal resale evaluation goes, so it's possible at a different time of year, it might fetch more at auction.
That being said, we certainly understand if you're not happy with the outcome in the end, and choose to use your local jeweler. We'll process your return in a timely fashion and get your jewelry back to you safely and securely, exactly as we received it. We do truly appreciate you giving us the opportunity to work with you, though.
Sincerely,
The Worthy Team