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Tracy L.

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Experience: Clothing & Fashion

Member since January 2020

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1 Review by Tracy

My sister gave me some clothes for Christmas and I wanted to exchange them for a difference size. She sent me all the paperwork and said it should be easy. Appleseed refused to ship the new items to me. They will only ship them to my sister and then she will have to ship the items back to me. Very inconvenient - even if she called to place the order - and then had them shipped they will not do it. Plus they want to charge $9.99 for the return and probably shipping on the new item. Terrible customer service. I guess we will take our $116.96 to another internet clothier. You would think Appleseed would have better customer service in this competitive age of internet shopping - very POOR.

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