Tracy L.

There is NO CUSTOMER SERVICE HERE. No agents to speak with about website design or cancellation of service. This is a racket that rips people off! I tried cancelling my $120/year "subscription" and I just get sent around in circles on the website - it says I have no account history with them, yet I'm out $360 over the past three years. How can they keep charging me when I'm not getting anything for this service? When I bought the service, I thought it was for a year's subscription, I didn't know it was going to be a locked-in subscription for fricking life! How can this be legal? I call the customer service phone number and the robot says to go to the website where I will find all my answers. There are no answers. And there is no where I can pose my specific question and post an email where I can expect to get an answer from this lousy "company."