I have been purchasing from Bon ton web site for years. Always have had great experiences. The last 3 times I attempted to place an order, added the items to the shopping cart, entered my coupon codes, my credit card info and it would tell me the security code on my card was wrong. Tried 3 different cards with same issues. Called on line support, and they checked, and either all or most of the items were out of stock. First off the say they are in stock, and even checking a month later still say they are in stock, but my main issue is it tells you it is your card. If they are out of stock that should be the error code that shows up. It is funny customer service tries to tell you it is an isolated incident and the item just went out of stock while it was in your cart. Ironically a month later I could still add those same items to my shopping cart. My poor husband was shopping for me for Christmas and had the same problem and thought he was doing something wrong. Called them and had the same exact problem. Something has happened to their site lately and not for the better. Also I have called and emailed about this issue and get absolutely no response back. It is like they don't care. I wonder if they are going out of business or what? As I said I was a regular shopper from bon ton in the past.