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1 Review by Tracy

Webs

Webs

3/1/17

I have been with Webs.com since 2009 and u until about a year ago I had no problems other than the fact that they use a lot of outdated apps for their contact, blog, and calendar features. One would think that by now they would have had developers integrate social media plugin's and a means for bloggers to monetize their blogs. As it stands you would need to have a blog on another platform and then incorporate the link to that page into your website navigation. But I digress.

My real issue with webs is that they have suffered numerous lengthy outages that have taken down user website and ability to access their dashboards, without ever notifying us. I would learn my site was down by potential customers, or users of my e-blast who couldn't access content via links in my newsletters. Calling them is only accessible to their premium subscribers so the rest of us are at the mercy of their chat platform. I am not sure if Erin ad Mary are the only two employees or if those are the standard names used for their CSR's. It doesn't really matter because they rarely have anything to say other than our engineers are working on it.

Currently, users are experiencing the inability to upload images and video to their sites. I came across this issue two weeks ago when I tried to upload a photo for my newest blog. So much for keeping content current
, and by the way, this impedes my ability to to create new e-blasts. As it stands I am paying an annual subscription that I either can't access or can't utilize all of its promised features. In addition I can't use my e-newsletter service that is for the purpose of sharing content from my site.

Tracy Has Earned 5 Votes

Tracy D.'s review of Webs earned 5 Very Helpful votes

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