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Tracy C.

  • 1 Review
  • 1 Helpful Vote
  • 0 Thank Yous

Experience: Shopping

Member since February 2020

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  • First Review

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1 Review by Tracy

2/15/20
I think the only part I really am dissatisfied with is the shipping aspect. They do a lousy job of packing and shipping the product in a timely and organized manner. But, other than that, all is good, considering the merchandise does come from across the country. (Besides, the ".925" sterling silver is not real sterling). Don't buy rings if you don't want green fingers.
angeliquec12
Angelique C. – Tophatter Rep
Hi Tracy,

Your voice is paramount, and we are working to improve shipping times. Check out our FAQ What If I haven’t received my order here: https://help.en.tophatter.com/article/36-what-if-i-havent-received-my-order

Items on Tophatter have an estimated delivery time. We ask that you please allow up to 60 days for delivery of each order. However, most items arrive much earlier.

After you've purchased, you can click on any item from your My Orders page then click Where's My Item? to find the current status and timeline. You are covered by Buyer Protection https://tinyurl.com/yy6m335d against non-delivery if tracking does not update to show delivered to the address you provided at the time of payment.

Respectfully,
Angelique

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