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Great experience, easy to communicate via chat with my resume writer and the finished project was ahead of schedule and more then I expected. Thank you
I ordered a product off opensky.com, a present for my husband. After waiting 3 weeks, I finally emailed opensky.com to find out why my purchase hadn't been delivered yet. They finally got back to me letting me know "my package had been lost in transit" and "the merchant is unable to reship this order due to a manufacturing issue". Then they told me it would take 3 to 5 more days for me to get my money refunded to my credit card. This is ridiculous! They never contacted me to make me aware of this situation, I had to reach out to them to find out where my purchase was and now they cant fulfil the order and I have to wait 5 more days for the refund, unreal! Tomorrow is my husbands birthday and now I have no gift and no money to purchase him something else now that this purchase fell through. OpenSky is a fraud and should be shut down. I didn't want to choose 1 star, I'd prefer no stars but this site requires a minimum of 1 star.
Tracyandjason K.'s review of OpenSky earned 3 Very Helpful votes
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I believe the service was worth it, helped simplify my overly-complicated resume. Just finished...
Hi Tracy and Jason! We apologize for the difficulties with your recent order. OpenSky hosts thousands of different shops and each merchant fulfills their own orders, but we are always happy to help with any issues that may arise. We have a variety of measures in place to ensure our merchants deliver their items according to expectations but, unfortunately, issues of this nature still do arise on occasion. Your frustration is understandable, but we absolutely do not engage in any sort of fraud. We only strive to delight our customers with great deals on intriguing products, and we hope you will give us another chance to earn your business in the future.