Gosh!!!!!!! I was pleasantly pleased from the customer service I received from Shawnaye today. Not only was she very pleasant to speak with but she listened to my needs and helped me produce a product we simply love. She was very efficient and conducted the sale in a timely manner. I truly wish that everyone I come in to contact with was pleasant. She is truly an associate that deserves all of the 5 stars she earned by helping our organization today. I will be a returning customer because of Shawnaye Baker. Kudos to Discount Mugs!!!