We ordered a granite kitchen sink from DecorPlanet. The sink arrived broken (see photos below). Instead of refunding our money at that time, they shipped us a 2nd sink. This 2nd sink was broken even worse than the 1st sink. It is difficult to reach any Customer Service people. Finally got a hold of someone who said they would refund our full amount for the sinkit should take about 3-7 business days. Our money has still not been refunded (15 days later). Can still not get a hold of anyone in Customer Service. I will never do business with them again. Lesson learned.